Return/Refund Policy

At Clementine's Garage Sale, we prioritize your satisfaction and aim to provide a seamless shopping experience. Please review our Refund and Return Policy below for a clear understanding of our procedures:

1. Returns Eligibility:

  • We accept returns within 30 days of the purchase date.
  • To be eligible for a return, the item must be unused, in its original condition, and with any tags or labels still attached.

2. Initiate the Return:

  • To initiate a return, please contact our Customer Support team at Clementine's Garage Sale within the 30-day period via the Contact Us link on our site. Provide your order number and details about the item you wish to return.

3. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is a result of our error or a defective item.
  • We recommend using a trackable shipping service to ensure the safe arrival of your return.

4. Inspection and Approval:

  • Upon receiving your returned item, our team will inspect it to ensure it meets the eligibility criteria.
  • Once approved, we will process the refund or replacement.

5. Refund Process:

  • Refunds will be issued to the original payment method within [X] business days after the return is approved.
  • Please note that shipping costs are non-refundable.

6. Non-Returnable Items:

  • Certain items, are not eligible for return for hygiene or other reasons. These restrictions will be listed on the product page.

7. Damaged or Defective Items:

  • Clementine's Garage sale deals in lightly used and vintage goods. Often there may be minor scrapes, scratches, dings, dents, etc. We do our best to convey the state of the item you're purchasing on the product page through the pictures and description. If you feel that an item was not effectively represented, please reach out to our support team via the contact us link.

9. Cancellations:

  • Orders may be canceled within 24 hours of purchase. Contact Customer Support for assistance.

10. Contact Us:

  • For any questions or concerns regarding our Refund and Return Policy, please reach out to us at [Your Contact Email] or [Your Contact Phone].

By shopping with Clementine's Garage Sale, you agree to abide by our Refund and Return Policy. We appreciate your trust and thank you for choosing us for your unique finds.